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Shipping Policy

Processing time

Orders ship from our warehouse in Farmingdale, New York, usually within 1–2 business days (Monday to Friday, excluding holidays). You'll get a shipping confirmation email with a tracking link as soon as your order leaves.

Shipping rates

Shipping is free on US orders over $35. For smaller orders, the shipping cost is calculated at checkout before you pay.

Delivery time

Most US orders arrive within 3–5 business days after they ship. Delivery times are estimates and may be longer during holidays or carrier delays.

Tracking your order

Use the tracking link in your shipping confirmation email, or visit Track Your Order.

Lost, late or damaged packages

If your package is late, marked delivered but missing, or arrives damaged, email support@tubshroom.com with your order number and we'll make it right.

Questions

Contact us at support@tubshroom.com or through our contact page.