Frequently Asked Questions
What exactly is a TubShroom®?
The TubShroom® is our very first product release. It is a drain protector & hair catcher for your bath tub drain that simply works better than the alternatives that are out there. It fits 1.5" bath tub drains (and soon 1.75" drains as well!) like a glove and catches every hair out of sight without disrupting the flow of water. Clean up is a breeze with a simple swipe of the hair with a paper towel every few weeks.
What is so special about the SinkShroom™?
The SinkShroom™ is our second product release. It is basically a smaller TubShroom that is meant for your bathroom sink drain. It currently is compatible with 1.25" sink drains and it will soon be compatible with smaller (about 1.10") drains as well. It has several modifications that differentiate it from the TubShroom so it works as well as possible in as many drains as possible.
Why do I need the ShowerShroom™?
The ShowerShroom™ is our 3rd product release and it is a drain protector & hair catcher made specifically for your shower stall (ie stand up shower) drain. These drains are overwhelmingly 2" in diameter and the ShowerShroom was made specifically for 2" drains to maximize compatibility. The unit is designed to go completely out of sight under your drain cover.
How do all three 'Shroom products work?
Our patent-pending designs are the product of extensive testing and refinement. We experienced clogged drains first-hand on a regular basis and could not find a satisfactory long-term solution. Drain cleaners were hit or miss and are terrible for the pipes and environment. Other drain protectors didn't work all that well. So we went to the drawing board and were able to come up with our mushroom-like design that worked amazingly well for us. We sought to balance water-flow, air-flow, aesthetics, and ease of use and, thankfully, we think we achieved our vision.
How quickly will my order ship?
Nearly every order we receive is shipped out within 24-48 hours from warehouses in the Northeastern United States. Most customers in the United States receive their orders within 2-5 business days of when they ordered. We ship overseas to most countries and the arrival times have varied from 4 to 14 business days. If your order has not arrived by the 15th day, feel free to email us at firstname.lastname@example.org for a quick investigation.
Can I return it if I don't like it?
After we attempt to help you diagnose any issues you may be having, we'll gladly accept returns on any of our products. We typically ask that you contact us within 60 days of receiving your product for a return, but we'll gladly extend this courtesy if special circumstances arise. As long as you ship the unit back to one of our warehouses in a timely manner, we will gladly issue a full refund of your purchase price. Please email email@example.com to inquire about returns.
Are there any new products on the horizon?
We're always brainstorming on ways to help you to protect your drains in your home. We hope to be able to come up with more A+ products for your home in the future, but we won't simply release new products for the sake of releasing them. Anything new from our company has to amazing or we won't put it out. That's our promise to you.
How can I stay informed about your products?
The two best ways to stay up-to-date about our current and future products is to follow us on Facebook and to sign up for our newsletter on our homepage (link to homepage). We'll send occasional updates on new products, promotions, and giveaways. Anyone who is signed up to our newsletter will be automatically entered into our monthly giveaways for free items. Stay tuned!
Where can I buy your products?
You can buy our products through this very website. Simply click the "Shop" button at the top of any page. Alternatively, you can shop for our products at Amazon or at thousands of retail locations in North America. Our products are available at fine retailers such as Bed Bath & Beyond, Ace Hardware, Boscov's, TheGrommet, True Value, and more.
What about your wholesale opportunities?
At this time, we are very selective with our distribution partners. However, feel free to email us at firstname.lastname@example.org for any wholesale and distribution inquiries you may have. You can expect a response within 24-48 hours.